- What is Online Reputation?
- What is a Reputation Management Service?
- How does a Reputation Management Service Differ from SEO?
- Can Reputation Management Benefit my Business?
- How do we Promote Your Web Presence?
- How do we Restore Your Reputation?
- How Long Does it Take to See Results?
- Do You Offer a Guarantee?
What is Online Reputation?
When someone searches for your business online, what do they see? They probably see reviews on Yelp, Zagat, Google Places, Facebook and other sites. These reviews are left by users who, presumably, have visited your business and used your service. How accurate are their reviews? Maybe the user simply had a bad day and left a review far worse than your business deserves.
Studies show that an astounding 90 percent of users find online review sites to be an accurate representation of a business. A rating of one star can decrease business by as much as 10 percent. Can your business afford to ignore this online reputation? Chances are, you can take advantage of our online reputation management.
What is a Reputation Management Service?
A reputation management service is the business of managing your business's online reputation. We employ a variety of techniques to minimize the impact of negative reviews and encourage positive reviews. It's not just a one-time thing -- our online reputation management is an ongoing process. Your business is ongoing. Social media accounts and review sites are ongoing. Using a reputation management service once will suppress negative reviews for a time, but nothing stops them from coming back. That's why our service is ongoing, so your business doesn't have to worry about bad reviews popping up and getting in the way of your business and your success.
How does a Reputation Management Service Differ from SEO?
SEO is the art of optimizing your existing content to boost your rankings on search pages. Our reputation management service promotes your business actively and works to suppress negative reviews to give your business the accurate representation it deserves. While both practices use similar tactics, they have very different goals.
Can Reputation Management Benefit my Business?
Of course! Sometimes all it takes is a few spam comments with low ratings to damage the reputation of a business. With our online reputation management, you never have to worry about a jilted ex-employee, spam bot or fraudulent review damaging your business. We save your business from the negative power of bad reviews. We can identify accounts targeting your business and help prevent them from doing damage to your bottom line. With our online reputation management, you don't have to worry about a few negative comments on social media sites hurting your business.
How do we Promote Your Web Presence?
If you engage our reputation management service, you reap a number of benefits. 90 percent of consumers freely admit that online reviews influence their decisions whether to visit a business or not. Google and other review sites link to third party reviews in addition to their own reviews. Your business relies on these reviews being both accurate and positive. Our online reputation management service adds positive content to all the major review sites and social media outlets, encouraging new customers to visit your business.
How do we Restore Your Reputation?
Our reputation management service strives to promote your business. We send requests to remove negative reviews from social media sites and review aggregators. Positive reviews increase your site traffic and customers for your business. With accurate and positive content, we boost the authenticity of your reputation. We target your Facebook and other social media accounts with positive content. If possible, we even identify accounts that are attacking your business and prevent them from doing more damage.
Can your business manage without online reputation management? Sure. The question is, how much business are you losing without a reputation management service to promote you on review sites and social media? You could be losing up to ten percent of your potential business due to negative reviews. With our online reputation management service, you never have to worry about reviews again.
How Long Does it Take to See Results?
Results will start to be seen almost immediately (10-15 days) but ultimately, length of time that it takes to completely repair your reputation depends on many factors such as:
- The amount of items on the first few pages of google search results. (The more negative content you have, the longer it will take)
- What sites the negative posts/reviews are listed on.
- How many positive items are out there. (The more already existing positive results there are the quicker and easier the cleanup will be)
We understand that you want to take back control of your online image as quickly as possible. Please contact us and we can give you a better understanding of exactly how long it will take for your specific business.
Do You Offer a Guarantee?
We are so sure about our ability to quickly manage online reputations that we put in place guarantees so if we don’t exceed your expectations, simply let us know within 30 days of the start of your project and we'll refund 100% of you project budget, no questions asked.