Online Reputation Management Service
If you are a savvy business owner or manager, you know in today’s business world reputation is everything. Often the first impression a potential customer will get of your establishment is based on what they will read online, and if there is negative information about your company or its products floating around the internet, you stand to lose revenue.
We understand that a negative online review does not necessarily equal a bad business.
Negative search results are often misleading and a false interpretation of your business. A few common causes of harmful Google results are outdated legal issues, hostile customer or employee forum posts, exaggerated reviews, unfair reporting and competition smear campaigns.
It’s important to know what is being said about your business.
There’s absolutely no limit to who can post negative comments online. Competitors, past employees and unsatisfied customers can ruin your online reputation if you aren’t proactive.
Websites like Yelp, Angies List, Zagat, etc allow bloggers to rate and review your business anytime in real-time which means keeping a close eye on what is being said is more important than ever. A couple bad reviews may not seem like a big deal at first but when read by a hungry, potential customer, it can be the reason they go elsewhere.
In a recent poll, 90% of consumers say they find online review sites a trustworthy source for product and service reviews and check them before making new purchase decisions.
4 out of 5 consumers have changed their minds about purchasing a recommended product or service based solely on negative information they found online.
A Harvard Business School study on business online reputations found that just a one-star rating decrease can reduce revenues by nearly 10% for a business.
Unfortunately there’s no “undo” button for negative business reviews but there is something we can do to help.
We are skilled and experienced at managing the online reputation of businesses of all types and can put social media to work for you by suppressing, directly answering, and in some cases entirely remove this negative press.
Free Online Reputation Review
- Identify who is attacking you or your business online with our social media intelligence products.
- Remove Negative Reviews.
- Increase Site Traffic.
- Create a high level of Authenticity and Visibility.
- Increase targeted social media presence on Facebook and Twitter.
- Grow your customer base by publishing positive reviews across all social media sites.
- Drive positive ROI and customers back to your business and away from your competition.
Contact us to begin the process of restoring your online reputation and removing the obstacles that stand between you and your customers. The longer these blemishes rule your search results, the more customers you lose and the more damage is done to the reputation of your business.